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Privacy Policy for Fabric and Matter

Effective Date: 18/06/2024

1. Introduction

Welcome to Fabric and Matter. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you visit our website, (the “Website”), and purchase our services..

2. Data Controller

Fabric and Matter is the data controller responsible for your personal data. If you have any questions about this privacy policy or our data practices, please contact us at:

Fabric and Matter

3. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and postal address.

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

4. How We Collect Your Data

We use different methods to collect data from and about you, including:

  • Direct Interactions: You may provide us with your personal data when you fill in forms or correspond with us by post, phone, email, or otherwise.

  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data using cookies, server logs, and other similar technologies.

  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as analytics providers, advertising networks, and search information providers.

5. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To Process Your Orders: Managing payments, fees, and charges, and delivering products to you.

  • To Manage Our Relationship with You: Notifying you about changes to our terms or privacy policy, and asking you to leave a review or take a survey.

  • To Improve Our Website, Products, and Services: Administering and protecting our business and this website, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.

  • To Deliver Relevant Website Content and Advertisements: Understanding the effectiveness of our advertising.

  • To Use Data Analytics: Improving our website, products/services, marketing, customer relationships, and experiences.

6. Sharing Your Data

We may share your personal data with the following parties:

  • Service Providers: External third parties who provide IT and system administration services, payment processing, and delivery services.

  • Professional Advisers: Including lawyers, bankers, auditors, and insurers.

  • Regulators and Other Authorities: Who require reporting of processing activities in certain circumstances.



6. Sharing Your Data (continued)

  • Business Transfers: In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets. If Fabric and Matter or substantially all of its assets are acquired by a third party, personal data held by it about its customers will be one of the transferred assets.

7. International Transfers

Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. 


7. International Transfers (continued)

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:

  • Adequacy Decisions: We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.

  • Model Contracts: Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

  • Binding Corporate Rules: Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

10. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this privacy policy, please contact us at:

Fabric and Matter

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